Tag Archives: delivering promises

Your RSVP is your PROMISE!

I think there are a lot of people out there who have no clue what “RSVP” means and therefore don’t know what to do with it when they see it (kinda like going to a fancy restaurant and not knowing what … Continue reading

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Full Throttle!

When flying, odds are good that you want the pilot to be 100% committed and FULL THROTTLE down the runway . . . Just to be sure the plane gets off the ground. You’re also fully invested in that pilot … Continue reading

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Monday Morning Coffee – Nashville Combat

“Leadership is a potent combination of Strategy and Character. But if you must be without one, be without Strategy” General H. Norman Schwarzkopf There’s somewhat of a war unfolding here in Nashville. It all began when Mary Catherine Bradshaw veteran educator … Continue reading

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Big Hat . . . No Cattle!

Do you practice what you preach? Walk your talk? Do you overpromise and underdeliver . . . EVER? OR Do you underpromise and OVERdeliver? Are your “Scripts and dialogs” in alignment with the service you provide? When working with a customer … Continue reading

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The best “Rewards” programs save MONEY and respect your TIME!

The fastest path to losing me as a customer is to waste my time and money. REALLY! Office Depot just promised me (in an email promo) to receive my “rewards ” faster by registering on-line . . . Against better judgement, … Continue reading

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Take care of yourself FIRST!

When you fly, you probably don’t pay a lot of attention to the safety briefings . . . If you were to really listen, there’s some very sound advice that applies across the board personally and professionally. It goes something … Continue reading

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Why work with a Specialist?

I’d venture to say that regardless of what it is that you want, there is a specialist for that. “There’s an app for that!” The Thing you want is clear in your mind, and you have myriad choices of ways … Continue reading

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